Your Privacy Is Our Priority
Last updated on Jan 6, 2025 - At Belovance Industries, we value the privacy of your personal information and are committed to ensuring that your data is secure, confidential, and used responsibly. This policy explains how we collect, use, store, and protect your data when you use our services, ensuring compliance with privacy laws and regulations.
Information We Collect
We collect various types of information to improve our services, ensure security, and provide the best possible user experience. This information may include:
- Personal Information: Your name, contact details (email, phone), company information, and other identifiers.
- Technical Data: IP address, browser type, operating system, device information, and access times.
- Usage Data: Interaction with our website, products, services, and content, including pages visited, time spent on the site, and links clicked.
- Cookies and Tracking: Information collected through cookies, web beacons, and other tracking technologies.
- Customer Feedback: Responses from surveys, feedback forms, or reviews submitted to us.
- Payment Information: If applicable, we collect details related to transactions such as billing addresses and payment method details, processed via third-party payment providers.
How We Use Your Information
We process your personal information for several purposes, including but not limited to:
- Providing Services: To deliver the products, services, and support you’ve requested.
- Improving Services: To enhance our offerings based on customer feedback and data insights.
- Customer Support: To respond to inquiries, provide technical support, and resolve issues.
- Marketing: To send you updates, newsletters, and promotional materials with your consent.
- Legal Compliance: To meet our legal obligations, resolve disputes, and enforce agreements.
- Business Analytics: To analyze and understand customer needs and improve website functionality, marketing, and content delivery.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: We obtain your explicit consent for specific purposes, such as marketing communications.
- Contractual Necessity: When processing is necessary to perform a contract with you, such as for providing IT services.
- Legal Obligation: We may process data as required to comply with legal obligations.
- Legitimate Interest: We may process your data to pursue legitimate business interests, such as improving our website or services, as long as these interests do not override your privacy rights.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect data and enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website, personalize your experience, and provide you with relevant content. We use cookies for the following purposes:
- Performance Cookies: To analyze website traffic and improve our website’s functionality.
- Functionality Cookies: To remember your preferences and settings.
- Targeting Cookies: To provide personalized content and advertisements.
- Analytics Cookies: To track and analyze data on user interactions for improvement.
You can control cookie settings through your browser, but please note that disabling certain cookies may impact your website experience.
Data Security and Protection
We take the protection of your data seriously. We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: We use strong encryption to protect sensitive data during transmission (SSL/TLS encryption).
- Access Controls: We limit access to personal data to authorized personnel who need it to perform their job functions.
- Data Anonymization: Where possible, we anonymize or pseudonymize personal data to enhance privacy.
- Regular Audits: We conduct regular security audits and assessments to ensure our systems remain secure.
- Third-Party Security: We collaborate with trusted third-party vendors who adhere to high security standards to ensure your data is protected during transmission and storage.
Data Retention
We retain your personal data for no longer than is necessary for the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the legal obligations we must fulfill. Once the retention period has expired, your personal data will be securely deleted or anonymized.
Your Rights Regarding Your Data
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we update or correct inaccurate data.
- Erasure: You can request the deletion of your personal data, subject to legal constraints.
- Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your data for marketing or profiling purposes.
- Withdraw Consent: You can withdraw your consent at any time where we rely on it for processing.
Third-Party Data Sharing
We may share your personal data with third-party vendors or service providers who help us deliver our services. These third parties may include:
- Payment Processors: We work with trusted payment providers to process transactions securely.
- Service Providers: We may engage vendors for IT support, marketing, analytics, and customer service.
- Legal Compliance: We may share your data if required by law or to protect our legal rights.
We ensure that third-party providers are contractually obligated to protect your personal data and only process it in accordance with our instructions.
International Data Transfers
As an international company, we may transfer your personal data to countries outside of your country of residence, including countries that may not have the same level of data protection as your own. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legal mechanisms.
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated 'Last Modified' date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of those changes.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect or process personal data of children. If we learn that we have inadvertently collected personal data from a child under the age of 13, we will take immediate steps to delete such data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Belovance Industries
No.265/3 4th Main Road, 2nd Block
Thyagarajanagar, Bangalore
Karnataka 560028, India
Email: contact@belovance.com
Phone: +919113621205
We will respond to your inquiries promptly and address any concerns you may have.